Conditions
These terms and conditions, together with our privacy policy and our cookie policy, contain information about MaxBox and describe how and under what terms and conditions (the "Terms") MaxBox offers its products (the "Products") available at www.maxboxpizza.it or through other means through which you have access to services. These conditions apply to any contract through which MaxBox sells products (the "Contract"). By placing an order you automatically declare that you have read and accepted the content of these Terms and Conditions. The Terms and Conditions also apply to the use of the website. MaxBox reserves the right to change the terms and conditions listed on this page at any time. For future reference, these Terms and Conditions are available only in the Italian language.
The use of personal information you submit through our site is subject to our privacy policy and cookie policy. You must confirm your acceptance of these Terms and Conditions by ticking the check box before confirming your purchase. If you do not agree to these terms, please do not use the Site and do not purchase Products from the Site.
1. INTRODUCTORY RULES AND THE ROLE OF MAXBOX
1.1 MaxBox di Zanon Massimo is a sole proprietorship under Italian law, with registered office at Via Borghi 37/B, Carmignano di Brenta, 35010 (PD), CF ZNNMSM86R22C743G and registration number with the Padua Companies Register no. PD428689. MaxBox's VAT number is: 04362970289. MaxBox di Zanon Massimo manages the site www.maxboxpizza.it.
1.2 You can contact us via the Contact tab.
1.3 The site allows you to order MaxBox-branded products.
2. OUR PRODUCTS
2.1 All products displayed on our website are available while stocks last.
2.2 Although we strive to comply with the specifications indicated on the website, the size, colour, packaging, weight and features shown on our website are indicative and may differ from the products ordered.
3. YOUR STATUS
By placing an order through the website, you warrant that:
- (a) you are legally capable of entering into binding agreements and/or carrying out legal acts on behalf of the company for which you are placing an order, and
- (b) you are at least 18 years of age
4. ORDER PROCESSING AND MATERIALS
4.1 The ordering process on MaxBox Shop allows you to review the status of your order in order to make changes and correct any errors. You are solely responsible for entering the information necessary to place a correct order. Therefore, please take the necessary time before confirming your order.
4.2 After placing an order you will receive a confirmation e-mail: MaxBox (or a third party on behalf of MaxBox) will then have received the details of your order. The order will be considered fulfilled only when you receive the shipping confirmation from MaxBox. Shipping will never take place before MaxBox has received the amount indicated in the order.
4.3 MaxBox will inform you by e-mail if it is unable to fulfil the order or if it is unable to supply an ordered product - for example if the product is no longer available, or if there is an error in the prices shown on the website. In this case MaxBox will refund the full amount paid as soon as possible.
5. RETURNS AND REFUNDS
5.1 MaxBox Shop offers the possibility to receive a refund or replace the ordered products provided that:
- (i) the products are returned within 14 working days from the delivery date, and
- (ii) the products are returned in their original condition, i.e. resalable. To request replacements or refunds, please contact Customer Service at 348-7820341 or write to [email protected]. MaxBox will confirm the shipping date of the newly selected items. MaxBox is not responsible for the loss or damage of returned products. MaxBox reserves the right, in this case, to charge the customer for the cost of loss or damage to the products. The products must be returned in the best possible condition. Until the products are returned to MaxBox, the customer is obliged to take care of the products, including properly preserving the packaging.
5.2 If the products are returned in accordance with the Terms and Conditions, you will receive a full refund of the price paid by you for the purchase of the items (excluding shipping costs incurred). Please note: the cost of pick-up by the courier, as well as the restocking costs of the returned products, may be charged to the customer.
6. DELIVERY
6.1 MaxBox undertakes to ship the order by the date indicated in the shipping confirmation. However, this date is indicative. Unexpected events may occasionally occur - even beyond MaxBox’s control - which could cause delivery delays. In such case, MaxBox will be obliged to contact the customer to keep them informed about the status of the order and the actual delivery date.
6.2 Shipping is considered completed only when the ordered products are actually delivered to the specified address. MaxBox reserves the right to make changes to shipping costs at any time.
6.3 The products are considered the customer’s property only from the moment MaxBox is able to verify that it has received full payment, including shipping costs.
6.4 MaxBox Shop delivers only within Italy.
7. PRODUCT PRICES AND SHIPPING COSTS
7.1 Product prices on the Website may vary; however, the prices of the products may not change after receipt of the Shipping Confirmation.
7.2 Unless otherwise indicated on the website, prices are to be understood as excluding VAT. The correct amount will be calculated at the time of payment.
7.3 Product prices are to be understood as excluding delivery costs. Delivery costs will be applied on the website at checkout.
8. PAYMENT
Payment for products can only be made using the methods indicated on the Website. Please take into account a possible delay in payment processing.
9. ACCESS TO THE WEBSITE
9.1 MaxBox does not guarantee that the website will always be available and/or perfectly functional. Furthermore, MaxBox expressly does not guarantee that the servers/systems on which this website is hosted are free from viruses, malfunctions and/or other harmful elements. MaxBox excludes any liability related thereto.
9.2 MaxBox reserves the right to deny users access to this website (in whole or in part) without notice.
9.3 Unfortunately, the transmission of information via the internet is not completely secure. Although MaxBox takes measures aimed at protecting the information entered, it is unable to guarantee the security of data transmitted to the website; transmission is therefore at the user's risk. After receiving the user's data, MaxBox uses strict security procedures and features to try to prevent unauthorised access.
10. DISCLAIMER
MaxBox does its best to ensure that all information on this website is as accurate and complete as possible, but cannot guarantee that it is accurate and always up to date. MaxBox may at any time change the contents of its web pages, products and prices.
11. TERMINATION
MaxBox has at any time and at its sole discretion the right to deny (permanently or temporarily) access to and/or use of the Website and the services and/or terminate any Contract in the event of a breach of any of the conditions of these Terms.
12. INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights arising from or present in any product on the Website belong to MaxBox and/or its licensors, and under no circumstances shall it be possible to transfer such intellectual property rights to customers.
13. LIABILITY
13.1 MaxBox di Zanon Massimo disclaims any liability for any losses or damages of any amount or type that may be suffered by visitors and users of the Website or third parties (including any direct, indirect, punitive or consequential loss or damage, as well as any loss of income, profits, goodwill, data, contracts or any loss or damage arising from, or in any way connected with, business interruption, loss of business opportunities, expected savings, management or administrative time, arising in tort (including negligence), contract or otherwise, even if such damage or loss was foreseeable) in connection with MaxBox’s services, this Website or the use, inability to use or the effects of the use of this Website, any website whose link is found on this Website or the material present on the above-mentioned websites.
13.2 If you have been harmed by an error by MaxBox in sending the order, MaxBox's liability will be limited to compensation equal to the value of the ordered products.
13.3 Unless otherwise expressly stated, MaxBox does not provide any warranty, representation or other communication regarding the product.
14. NOTICES
14.1 To the extent permitted by law, MaxBox will communicate with you through the e-mail address you have provided.
14.2 All communications sent in relation to these conditions must be addressed to MaxBox di Zanon Massimo, Via Borghi 37/B, Carmignano di Brenta, 35010 (PD).
15. EVENTS OUTSIDE THE CONTROL OF MAXBOX DI ZANON MASSIMO
15.1 MaxBox is not liable for, and shall not be required to compensate, any failure or delay in the performance of its contractual obligations caused by events beyond the reasonable control of MaxBox di Zanon Massimo (Force Majeure Events).
15.2 A Force Majeure Event includes any act, event, failure to occur, omission or accident beyond MaxBox’s reasonable control and includes in particular (by way of example and without limitation) the following:
- (a) strikes, lockouts or other industrial action;
- (b) civil commotion, riots, invasions, terrorist attacks or threats of terrorist attack, wars (even in the absence of a formal declaration) or threats of war as well as preparations for war;
- (c) fires, explosions, storms, floods, earthquakes, collapses, epidemics or other natural disasters;
- (d) inability to use railways, shipping, aircraft, road transport or other means of public or private transport;
- (e) inability to use public or private telecommunications networks; and
- (f) laws, decrees, regulations, rules or restrictive measures of any government.
15.3 The performance of MaxBox’s contractual obligations shall be deemed suspended for the entire duration of the Force Majeure Event and MaxBox shall be granted an extension of time for performance equal to the duration of such period. MaxBox will use all reasonable efforts to bring the Force Majeure Event to an end or to find a solution by which MaxBox’s contractual obligations may be performed despite the Force Majeure Event.
16. SEVERABILITY
If one or more terms or conditions of these Website Rules are declared invalid, unlawful or ineffective, in whole or in part, such terms, conditions or provisions shall to that extent be deemed severed from the remaining terms, conditions or provisions, which shall remain valid to the maximum extent permitted by law.
17. ENTIRE AGREEMENT
These Website Rules and any other document expressly referred to herein constitute the entire agreement between MaxBox and the user and supersede all previous discussions, correspondence, negotiations, previous agreements, understandings or contracts between the parties in relation to the subject matter of the contract.
The user specifically approves, in accordance with Articles 33 et seq. of Legislative Decree no. 206/2005 (Consumer Code), the following provisions of these Website Rules: 5, 6, 11, 13, 15 and 19.
18. PRIVACY
We are committed to protecting your privacy and security. All personal information collected will be processed in accordance with applicable privacy regulations.